Returns and Exchanges in Spain.

If you wish to make an exchange or return, you can do so within 15 calendar days after receiving the product, by sending an email to hola@skirtubcn.com with the order number and indicating the desired exchange. We will respond with instructions for the courier company to collect the package from your home.

To receive your exchange or refund, the product must be in good condition, with the tag attached, without stains or signs of having been used. If this is not the case, the product will be returned to the customer, who will assume the return costs corresponding to their location. We do not accept exchanges or returns on handbags.

In the case of changes, only size changes will be accepted, not including color changes or exchanges for another type of item.

The first home pick-up exchange is FREE in mainland Spain when the initial order that included the item to be exchanged exceeds €100. For smaller amounts, the cost of the exchange will be €10.

Returns with home collection will cost €7.5 in mainland Spain with a maximum of 4 items, said amount will be deducted from the amount to be refunded.

The cost of the first change for the Balearic Islands is €10.

The cost for returns from the Balearic Islands is 15 euros per package, with a maximum of 4 items.

Returns and exchanges in European Union countries

To receive your refund, the product must be in good condition, with the tag attached, without stains or signs of having been used. If this is not the case, the product will be returned to the customer, who will be responsible for the return shipping costs corresponding to their location. We do not accept exchanges or returns on handbags.

Once you have received the package at your home, you have 15 days to make your return. To do so, send us an email to hola@skirtubcn.com and send us the package with the item and the corresponding invoice to the following address:

Skirtu

Avda. Enllaç 12, Ground Floor 1.

Sant Cugat del Vallés (Barcelona)

08173

Spain

We will make the corresponding refund upon receiving the package back at our offices, in an approximate time of 15-20 business days.

For exchanges in EU countries, the process will be as a return, with the customer placing a new order with the desired items.

Returns and exchanges of size or colour are not accepted for purchases made in countries outside the EUROPEAN UNION or the UNITED KINGDOM.

To resolve any questions about changes or returns of your order, you can write to us at hola@skirtubcn.com